NFTA Metro Bus and RailNFTA Metro Bus and RailBuffalo Niagara International AirportNiagara Falls International Airport


Date Posted: 12/8/2022
Deadline: Until Filled
Job Number: 180-22-N


This is a fast-paced, high level professional position overseeing and conducting a wide range of long- and short-term transit planning activities. An employee in this class organizes, directs, plans, and coordinates projects and employees involved in providing planning activities, with a focus on community engagement. Work is performed with considerable independence under the general supervision of the Manager and work is reviewed through observation of results obtained, conferences and periodic reports or evaluations.


The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such duties are a logical assignment to the position. • Develops and implements proposals for transit system service improvements and modification; develops effectiveness and efficiency measures to accomplish strategic goals; ensures compliance with federal and state requirements and contract provisions. • Directs, recommends, and implements community engagement and outreach that informs transit planning, services, programs, and initiatives. • Develops, recommends, and implements communication strategies for promoting and publicizing transit services and programs. • Directs the analysis of service using ridership, operational, demographic information in order to maximize transit service efficiency. • Manages projects with consultants independently including keeping planning projects on budget and schedule. • Represents the authority independently at meetings with stakeholders and in the community, representing Metro’s interests. • Participate in planning and implementation of regional infrastructure projects, as appropriate, and provide recommendations to regional partners and right-of-way owners on improving conditions for transit riders and transit operations. • Conducts studies, analyzes information, and makes sound conclusions and recommendations regarding transit service planning issues and problems. • Keeps abreast of federal, state, and local legislative changes that may affect local transportation agencies. • Prepares and presents comprehensive oral and written reports. • Establishes and maintains positive working relationships with departments, governmental and regulatory agencies, and the community. • Performs additional duties and tasks as assigned.


Knowledge of transit system operations including transportation planning principles, transit scheduling and assignment of personnel and equipment, field supervision, and preparation of routes and schedules. Strong writing and oral presentation skills. Knowledge of computerized data systems including GIS as well as intermediate computer word processing and spreadsheet skills. Knowledge of best practices in multimodal transportation planning and design. Ability to read, interpret, develop and communicate information related to bus routes and schedules. Ability to perform basic mathematical calculations. Ability to establish and maintain effective working relationships with passengers, co-workers, and the general public. Ability to respond effectively and make sound decisions in unplanned and emergency situations.


Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds).


Work is performed in usual office conditions with rare exposure to disagreeable environmental factors.


A Bachelor’s degree in public administration, geography, urban planning, transportation planning or related field and five (5) years of progressively responsible experience in transit planning, or an equivalent combination of education, training, and experience. Master’s degree in the above-mentioned fields strongly preferred.


TO APPLY: Send NFTA employment application, resume and cover letter specifying the job number to 180-22-N: NFTA Human Resources 181 Ellicott Street Buffalo, NY 14203 Or email:


The Niagara Frontier Transportation Authority is an Equal Opportunity Employer

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Niagara Frontier Transportation Authority
Niagara Frontier Transportation Authority    |    181 Ellicott Street Buffalo, New York 14203    |    716-855-7300    |    TTY/Relay 711 or 800-662-1220TTY/Relay 711 or 800-662-1220
Niagara Frontier Transportation Authority Metro Bus & Rail Buffalo Niagara International Airport Niagara Falls International Airport