NFTA Metro Bus and RailNFTA Metro Bus and RailBuffalo Niagara International AirportNiagara Falls International Airport


Title Description: RISK MANAGEMENT
Date Posted: 11/12/2021
Job Number: 010-21-NR
Hours: M-F 8AM-4PM


Responsible managerial and administrative work in planning, organizing, and coordinating the risk management program. Interfaces with insurance brokers, insurance carriers, actuaries, and independent adjusters. Work is performed under the general direction of the Director of Risk Management and Special Projects with considerable latitude for the exercise of independent judgment as to the technical aspects of the risk management program and associated projects.


The list of essential functions, as outlined herein, is intended to be representative of the tasks performed with and under the general direction of the Director of Risk Management and Special Projects within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such duties are a logical assignment to the position. • Assists in the coordination of the administration of the insurance and risk management function, with continuous analysis of risks to be covered or self-insured, method of placement and allocation of premium costs to operating divisions. Recommends changes to insurance policies. • Assists in developing and establishing specifications, forms and rate acceptance for various types of insurance, contracts and insurance services, with responsibility for purchase and renewal through brokers or directly from underwriting companies. • Assists in administering major insured losses (e.g., coordinating activities with appropriate managers, presenting claims for negotiations through brokers and carriers; supervising the responsibility of meeting reporting requirements and activity with carriers, public authorities, etc., with regard to arson, demolition, ecology, pollution and fire departments; administering the collection of insured settlements with adjusters and attorneys for advance settlements, promptness of settlements and distribution of proceeds; taking subrogation action where applicable). • Participates in the reviews/updates of risk management written policies and procedures for staff use. • Assists in evaluating risk management strategies with liaisons in business center branches to determine new risks and operations, visiting locations as necessary for analysis of the risks and the changes required to minimize risks. • Assists in the investigation of major construction, improvements or fixed assets, planned acquisitions and mergers for rating engineering, and making insurance recommendations relative to preferred underwriting. • Maintains the certificate of insurance submission process for all tenants, construction, design, real estate, procurement and service providers. • Maintains up-to-date knowledge of changes in insurance markets, insurance companies and new forms of insurance through other buyers of insurance, management services, brokers and agents, consultants, publications, and membership in professional groups. • Maintains close working relationships with General Counsel, particularly in matters of major claims, insured lawsuits and indemnity clauses in contracts. • Maintains files and documentation that supports the NFTA insured fleet listing and files; NFTA certificate tracking listing; NFTA fleet driver listing; and the external DMV (License Event Notification System) LENS system. • Performs a variety of other related minor duties as required.


Thorough knowledge of modern risk management, workers’ compensation, and property, casualty and liability insurance. Considerable knowledge of the principles of insurance and insurance concepts, terminology, and practice, including coverage, costs, and claims procedures. Knowledge of accounting principles as they relate to risk management and insurance programs. Ability to establish and maintain effective working relationships with employees, insurance carriers, and medical representatives and deal with public relations problems effectively and tactfully. Ability to plan, implement, and refine systems and procedures used to review, analyze, and control risk management objectives. Ability to present effective oral and written reports, including statistical and financial analyses. Ability to work in a confidential atmosphere. Ability to effectively handle multiple projects concurrently. Ability to use personal computer to create, modify and update information and reports. Knowledge of Outlook, Excel, Word, Access and Adobe a must. Ability to communicate effectively orally and in writing. Ability to solve problems independently whenever possible. Ability to establish and maintain effective working relationships with all levels of employees.


Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds).


Work is performed in usual office conditions with rare exposure to disagreeable environmental factors.


A Bachelor’s Degree in Business or Public Administration or related field and seven (7) years responsible, senior-level experience in the development and administration of insurance, accidents, and loss prevention programs; or an equivalent combination of education, training, and experience. An Associate of Risk Management or Chartered Property/Casualty Underwriter preferred.


Send NFTA employment application located at, resume and cover letter specifying the job number 010-21-NR to:


The Niagara Frontier Transportation Authority is an Equal Opportunity Employer

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Niagara Frontier Transportation Authority
Niagara Frontier Transportation Authority    |    181 Ellicott Street Buffalo, New York 14203    |    716-855-7300    |    TTY/Relay 711 or 800-662-1220TTY/Relay 711 or 800-662-1220
Niagara Frontier Transportation Authority Metro Bus & Rail Buffalo Niagara International Airport Niagara Falls International Airport