NFTA Metro Bus and RailNFTA Metro Bus and RailBuffalo Niagara International AirportNiagara Falls International Airport


Title Description:
Date Posted: 9/10/2020
Deadline: Until Filled
Job Number: 119-20-N
Hourly Rate: Starting rate $17.3430
Hours: Monday-Friday (Shift could range between 7:00 AM – 5:00 PM)
Union Status: ILA 2028


Under the direction of the MTC Facilities Manager or designee, operates main switchboard, controls access to MTC offices, and provides mail delivery relief.


The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such duties are a logical assignment to the position. • Greets and direct all visitors. • Operates switchboard and routes callers to appropriate party. • Takes telephone messages for Authority branches and departments. • Performs routine typing of records or memos. • Operate and maintain such office equipment as copy machine and mail processing equipment. • Provides mail delivery relief including sorting and off-site distribution. • Adhere to visitor, and employee access policies. • Reconcile department purchasing expense submissions. • Prepare and process department purchasing invoices, requisitions, purchase orders per NFTA procurement guidelines. • Assist with Facilities work order throughput in NFTA Ellipse enterprise system. • Assist with preparing, purging, and maintaining document storage files. • Assist with verification and accuracy of department timekeeping system. • Maintains and keeps current, NFTA/Metro telephone directories, copying and distribution. • Performs other duties as required by the MTC Facilities Manager and Central Services office.


Knowledge of modern office management principles, practices, and equipment including switchboard telephone system, mail processing equipment, calculator; basic arithmetic and computerized data processing systems. Must have neat and professional appearance.


Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-40 pounds).


Work is performed in usual office conditions with rare exposure to disagreeable environmental factors.


Associates Degree or High School equivalency with three years of administrative experience; typing ability; must be able to communicate effectively both over the telephone and with visitors; at least one year of receptionist or equivalent office experience. Must possess and maintain a valid New York State driver’s license.


TO APPLY: Send NFTA employment application, resume and cover letter specifying the job number #119-20-N to: NFTA Human Resources 181 Ellicott Street Buffalo, NY 14203 Or email to:


The Niagara Frontier Transportation Authority is an Equal Opportunity Employer

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