NFTA Metro Bus and RailNFTA Metro Bus and RailBuffalo Niagara International AirportNiagara Falls International Airport


Date Posted: 8/7/2020
Job Number: 112-90-N
Branch: Metro Bus
Hours: M-F 8AM-4PM


This position is responsible for supervising the operations of Bus Maintenance and ensuring that the department effectively meets its goals and objectives. This position is responsible for making routine operating decisions relating to the maintenance of buses, non-revenue vehicles and other equipment. Major decisions are reviewed and discussed with the supervisor prior to implementation. Frequent contact is made with subordinate supervisors and shop and garage supervisory staff to give advice, evaluate performance, discuss problems, assign work and receive updates on work in progress. The incumbent makes random checks on work input to assure conformance with Company procedures. Work requires the exercise of a considerable amount of independent judgment and initiative.


The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such duties are a logical assignment to the position. • Directly manages and evaluates personnel in the bus garages and shop (e.g., providing work assignments and priorities; reviewing and approving changes in assignments and organization to complete emergency work; adjusting employee levels and work assignments to meet deadlines; setting and approving work standards; performing a general review of completed work; providing and identifying training needs; counseling and disciplining staff). • Reviews work performed at bus garages and shop and establishes work standards as a gauge for measuring and improving productivity and quality of work. • Maintains daily contact with garage and shop supervisors and staff to standardize procedures, eliminate inconsistency of localized control, identify problems, and take corrective action through counseling and progressive discipline if necessary. • Coordinates work activities between garage and shop to maximize communication (oral, written and electronic), minimize downtime of equipment and maximize efficiency of repairs. • Assesses training needs and helps develop training programs to meet those needs. • Establishes and maintains effective working relationships with subordinates, superiors and other departments. • Develops, directs and monitors at the garage and shop level all aspects of a comprehensive and effective bus and non- revenue vehicle maintenance program, including maintenance intervals, parts and fluid changes to maximize safety, efficiency, quality and longevity of equipment. • Assists in the testing, hiring, recruiting of maintenance staff. • Assists in the development of specifications for equipment purchases, evaluating parts, testing new parts, and identifying ways to reduce cost. • Assists in developing the bus garage budgets and assuring budgetary adherence. • Resolves employee grievances and disputes (e.g., gathers information; analyzes the situation; makes decisions for a remedy to the situation within union contract guidelines). • Assists in contract negotiations and developing Company policy. • Maintains accurate records, reports and review administration of new vehicle warranty. • Performing a variety of other related duties as required.


Knowledge of various policies, procedures, regulations and contracts (e.g., procurement, Company, safety, OSHA). Knowledge of modern office practices, procedures, and equipment. Ability to plan, direct, assign, instruct, review and evaluate personnel. The ability to supervise, manage, direct and evaluate various maintenance work activities simultaneously. Analytical abilities and accounting skills needed for preparing budget requests and determining equipment needs. Ability to communicate effectively, both orally and in writing. Ability to establish and maintain effective working relationships with subordinates, superiors, and the public.


Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds).


Work is performed in usual office conditions with rare exposure to disagreeable environmental factors.


A Bachelor’s degree in Engineering, Business Administration or a related field and five (5) years experience, or an equivalent combination of education, training and experience.


TO APPLY: Interested persons should visit to view complete job description and employment application. Send NFTA employment application, resume and cover letter specifying the job number to Job #112-20-N: NFTA Human Resources 181 Ellicott Street Buffalo, NY 14203 Or email to


The Niagara Frontier Transportation Authority is an Equal Opportunity Employer

Back to Job Postings